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Golf Ball Basket

Refund Policy

At Eagle Eye Golf Gear, we want our customers to be completely satisfied with their experience. This Refund Policy explains when and how refunds may be issued for purchases, bookings, or memberships made through our website, [yourwebsite.com].

Refund Policy 

1. General Policy

We strive to provide a fair and transparent refund process. Please review the sections below to understand your eligibility for refunds depending on the type of purchase made.

2. Golf Bookings and Lessons

(If applicable)

2.1 Cancellations by the Customer

  • Cancellations made at least [24/48/72] hours before the scheduled tee time or lesson will receive a full refund or credit toward a future booking.

  • Cancellations made less than [24/48] hours before the scheduled time may not be eligible for a refund.

2.2 No-Shows

  • Failure to show up for a booked tee time or lesson without prior notice will result in no refund.

2.3 Cancellations by [Your Website Name] or Partner Courses

  • If we must cancel due to weather, maintenance, or other unforeseen circumstances, customers will be offered the choice of a full refund or rescheduling at no additional cost.

3. Memberships and Subscriptions

(If applicable)

3.1 Membership or subscription fees are generally non-refundable once activated.
3.2 Refunds may be considered only in exceptional cases (e.g., relocation, medical reasons) at the discretion of management.
3.3 To request a membership refund, please contact us at [support@yourwebsite.com] with supporting documentation.

4. Product Purchases (Golf Equipment, Apparel, Accessories)

(If your site sells physical products)

4.1 You may return most new, unused items within [30 days] of delivery for a full refund.
4.2 Items must be returned in their original packaging and condition.
4.3 Refunds will not be issued for:

  • Used, damaged, or customized items.

  • Clearance or “final sale” products.

4.4 Once your return is received and inspected, we will notify you by email and process the refund to your original payment method within [5–10 business days].

5. Digital Products and Gift Cards

(If applicable)

5.1 Due to the nature of digital content, all sales of downloadable products (e.g., eBooks, digital training guides) are finaland non-refundable.
5.2 Gift cards are non-refundable and cannot be redeemed for cash.

6. Refund Process

To request a refund:

  1. Contact our support team at [support@yourwebsite.com] with your order or booking number.

  2. Include a brief explanation for the refund request.

  3. Our team will review your request within [2–5 business days] and provide next steps.

7. Late or Missing Refunds

If you haven’t received a refund yet:

  • Check your bank or payment provider again.

  • Contact your credit card company, as it may take time before your refund is officially posted.

  • If you’ve done all this and still haven’t received your refund, please contact us at [support@yourwebsite.com].

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